Directory of Support Organisations - Where to Find Help

Directory of Support Organisations providing help for CARERS and FAMILIES

Action Portsmouth

Tel:  01962 854971



Action Portsmouth strives to make Portsmouth a better place to live, work, study and play by providing support and advice to not-for-profit organisations and social enterprises in Portsmouth. Many of the groups and organisations they work with support the most vulnerable people in Portsmouth.


2nd Floor, 120 Cromer Street, London, WC1H 8BS

Tel:  020 3817 9410



A national charity working to improve life for families affected by drugs and alcohol.  It is NOT a helpline, but offers training for professionals and also family members.  It works with other organisations on joint projects, for example with CRUSE - doing a joint project BEAD, working with people bereaved through addiction.  The website has details of over 500 support groups throughout the UK, under "find help" section 


Helpline: 0207 403 0888

10.00am - 10.00pm, 365 days a year


This group set up to support family or friends affected by someone's drinking.  Meetings are based on the 12 step theory.  The website has a search facility to find the nearest meeting, and a FAQ section.


Tel:  0800 0086 811



Alateen is for teenage relatives and friends of alcoholics. Alateen is part of Al-Anon.

They believe that alcoholism is a family disease that affects everyone in the family. Alateen meetings are for 12-17 year olds. They meet to share their experiences of having, or having had, a problem drinker in their lives. They help and support each other.

Co-Anon Family Groups

Mobile: 07446 909288



This group set up to support family or friends affected by a person's addiction to cocaine. Meetings can be found by ringing the number or by checking the meetings page on the website.


Tel:  0808 808 1677


BEAD project - this is a support helpline set up by Cruse and Adfam to support people bereaved through addiction.  They offer group sessions in some areas, plus telephone support or counselling.  For more details and to access this support contact Cruse -


Tel:  0300 888 3853

7 days a week, 9.00am to 9pm


A charity set up by a mother who lost a twin son to addiction, the charity offers weekly support groups, 121 befriending, telephone and email support, bereavement support, education and awareness.

Emerging Futures

Tel: 0333 0124714



West Sussex Emerging Futures CIC pioneers the concept of mid-point allegiance between professional service providers and the individuals and communities they serve.  They work closely with mutual aid and recovery groups as well as individuals, associations and local organisations to develop a landscape in which everyone can participate and benefit.

Families Anonymous

Tel: 0207 498 4680 0845 1200 660



An organisation that offers free weekly meetings to support families, based on the 12 step programme.  There is also an online forum for members and newsletters.


Tel:  0300 123 6600

24 hours per day, 365 days a year

SMS:  82111


Frank is the website for the national Drus Advice Service and has a series of FAQs about different drugs, an A to Z of drugs and information on treatment, and other related areas.  It is aimed at young people, but is very informative for parents / carers of people with substance misuse issues. There are various ways to get in touch - for example, SMS, email, telephone, live chat.


Tel: 02393 977079


Healthwatch is an organisation set up to act as the voice of the people using services, raising issues and concerns to the relevant authorities.  It slso has a comprehensive directory of available services.

Hive Portsmouth

Tel:  023 9268 8880



HIVE Portsmouth is a collective of organisations dedicated to building stronger, more connected communities.


People from local voluntary, community and social enterprise services (VCSE) in the city, Portsmouth City Council and the NHS Portsmouth Clinical Commissioning Group (CCG) are committed to working together with the objective of building a happier, healthier and more connected city.


HIVE Portsmouth works with local people, groups and organisations in a way that recognises and nurtures the strengths of individuals, families and communities and helps to build independence and self reliance.


Tel:  0300 123 393

9.00am - 6.00pm, Monday to Friday


This charity gives a wealth of information on mental health issues, treatments, offering support and a directory for local MIND groups.

PSL - Parent Support Link

Tel:  02380 399764


This is a charity based in Southampton offering support throughout Hampshire to family and friends affected by addiction. They have a 24 hour helpline, plus 121 sessions and support groups

SAD Portsmouth 



This group  is an open access group offering support to individuals and the friends and families of those dealing with the effects of stress, anxiety and depression.

Solent Mind

Tel:  023 8202 7810



Solent Mind provides a wide range of services to support people with mental health problems across the Southern Region

Talking Change

Tel:  0300 123 3934


Talking Change is a mental health support service run by NHS Solent Trust.  Open to anyone aged 16 or over who is registered with a GP and lives in Portsmouth.  Talking Change offers tailored therapeutic services and workshops.  It is not an emergency mental health service for people in crisis.

The Portsmouth Mental Health Hub

Freephone: 0300 123 6621

Monday to Friday, 8am to 6pm


The phoneline is a point of contact for all Portsmouth residents to get the right support for them. Fully trained call handlers will, in a kind and compassionate way, either arrange an appointment with services such as Talking Change or Positive Minds or offer support to connect with local organisations including HIVE Portsmouth, social support or substance misuse. Anyone aged 16 and over can call.

The Samaritans

Freephone:  116 123

24 hours per day, 365 days per year



The Samaritans offer emotional support to people calling them, or face to face at local branches, which can be found on their website. All calls are confidential, with the number not appearing on the caller's telephone bill.  This is a nationwide charity.

The You Trust

Tel:  01329 825930



The YOU Trust is a charity that has been supporting vulnerable people across the UK since 1985.  They work across a wide range of specialist areas from Learning Disabilities to Mental Health and Domestic Violence and Abuse Services, and everything they do is about ensuring the people they support can have the life they want.

Wisdom House

Tel:  01794 830206



Wisdom House offers a varied programme of day long events, such as relaxation or meditation days, that carers may find useful as a respite from their normal duties.  Set in a peaceful environment, the day includes lunch and refreshments.

Directory of Support Organisations providing help for THOSE SEEKING RECOVERY

Addiction Helper

Tel: 0800 024 1488 / 0203 131 8337


This site has information on rehab and detox treatments available, private and NHS based.  The organisation offers confidential assessments, and support through recovery.

Alcoholics Anonymous

Helpline: 0800 9177 650


General Queries:  020 7407 0700

10.00am to 10.00pm


The AA group run meetings based on the 12 step programme.  The website has a search facility to see where meetings are held.

Cocaine Anonymous

Helpline (landline): 0800 620225

10:00am to 10:00pm every day

Helpline (mobile):  0300 111 2285

Email: for more info.


CA has meetings all over the UK, and online meetings.  The website has a search facility to find the nearest meeting, plus information on Cocaine, and FAQs.  There is also a page for volunteer positions available.

Narcotics Anonymous

Helpline:  0300 999 1212

10.00am to midnight


Based on a 12 step programme, this organisation offers meetings all over the UK, and also online. The website has a meeting search facility, FAQs, access to information for professionals at

Push Recovery Community

Tel:  02392 841384


A Peer support group that offers information on drug and alcohol services, housing, mental health.  It also provides volunteering opportunities for people in recovery, and training.


Society of St James

Tel: 02380 634596


This charity provides services for the homeless, addiction programmes such as community day rehab, specialist housing services for older people, training and work experience.  Based in Hampshire.

Contact us

You can telephone us on

07912 626623.


This is a dedicated phone line for Rebound.  If you would like us to contact you, please leave a message - we will get back to you as soon as we possibly can.


You can also use our contact form.

Group Meetings are held in the Carers' Centre

Rebound Carers' Group

117 Orchard Road



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